Technology & Innovation
A Key part of the VOCON Energy offering is our ongoing commitment to Innovation and Technology and as a company we have invested significantly into Remote Data Capture systems.
We have designed our own app “Onsite” – Real Data, Real Time.
This is our replacement for paper-based forms, by using this cutting edge technology we can reduce job paperwork resulting in greater efficiencies and increasing in operational productivity.
Our Engineers can access Onsite on any smart phones platform via an application which allows back office staff to provide live business information to supervisors, Engineers and customers.
This also enables us to send timestamped forms straight from desktop to customer inbox in a PDF format to allow easy review and get a complete in site to what is happening “onsite” without having to visit site. See images of typical output form on our Onsite Mobile App available to our customers.
Summary of the benefits of the “Onsite” – Mobile App
• Efficient paperless system on all smartphone platforms
• Engineer site arrival and job complete notifications
• Captures permanent record of each job with time, date and GPS stamp
• HSQE information available for all Engineers
• Ops Managers use Onsite to monitor all jobs in ‘real time’ to ensure the jobs are installed and tested correctly.
• Managers complete inspection forms to ensure compliance.
• Operations Managers send job information remotely to Engineers. Contributing to reducing our Carbon Footprint
• Allows real time intervention – we are onsite with the Engineers.
GPS software is an effective tool that allows us to utilize our team of Engineers and arrange site visits efficiently.
We can view our Engineers ‘live’ location to establish which team members are closest to an emergency call out which ensures that we meet ours, and in turn your, agreed service level agreements.
Key part of our DNA is to provide our customers with robust management information, and in particular our ability to evidence our onsite field operations, we have the ability and skill sets to share this MI in various ways with our customers, client portals, data feeds etc…
A number of our customers like to run their apps along side our “Onsite” app , which allows data to clashed and validated to ensure key information is not lost
We have the ability to provide customer dashboards and provide data to ensure we are achieving our agreed KPI’s / SLAs.